Refund Policy

Refund Policy

At GK Premium Stores, we strive to ensure our customers are completely satisfied with their purchases. If, for any reason, you are not fully satisfied with your order, we offer a 7-day refund policy.

Eligibility for a Refund:

  • You may request a refund within 7 days of receiving your product.
  • The product must be returned in its original condition—unused, undamaged, and in its original packaging.
  • The refund will be issued only once the returned item has been received and inspected by our team.

How to Request a Refund:

  1. Contact us at gkpremiumstores@gmail.com or call +91 9487254089 to initiate the refund process.
  2. Provide your order details, including the order number and reason for return.
  3. After your request is received, we will guide you through the return process.

Return Shipping:

  • You are responsible for the cost of return shipping, unless the product was defective or incorrect.
  • Please use a trackable shipping service or purchase shipping insurance for items over a certain value, as we cannot guarantee we will receive your returned item.

Refund Processing:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed to your original payment method. Please note that it may take 5-7 business days for the refund to appear in your account, depending on your payment provider.

Exceptions:

  • Items on sale, clearance, or promotional items may not be eligible for refunds.
  • Personalized or custom-made items cannot be refunded.

If you have any further questions about our refund policy, please contact us at gkpremiumstores@gmail.com.

Thank you for shopping with GK Premium Stores!